Wednesday 10th March 2010

AeroMobile Consumer Survey
Your feedback

Please help us to learn about your AeroMobile experience by taking a few moments to complete the Feedback Form below:

1.  On which flight did you use the AeroMobile service?
Flight number:
Date (DD/MM/YYYY):
2.  Who is your mobile operator? (e.g. Etisalat, DiGi, O2)
Operator:
3.  Were you travelling for business or leisure?
4.  In which class were you travelling?
5.  Did you use AeroMobile for SMS, Voice Call or GPRS?
6.  Please rate your satisfaction of the service 1 to 6
(1 = great, 6 = poor)
7.  Please comment on your rating
8.  Would you use the service again?
Yes, because...
No, because...
9.  I would like to receive information and offers by email and/or SMS:
Email Address:
Mobile Telephone:
10.  Any other comments or suggestions?
 
Full voice and SMS services from launch date
   
Billed directly to cell phone account through standard International Roaming arrangements.
   
Complete global coverage (from launch) using the Inmarsat satellite network, ideal for “long-haul” flights.
   
Minimal equipment cost and weight penalties through reuse of existing infrastructure.
   
Low system maintenance
   
Social management via crew control panel
   
Full support of GSM 1800 and GSM 1900 technologies as required by aircraft operators
 
Satisfies passenger demand for a greater level of connectivity
   
“ Connects” passengers as if they were on the ground
   
Enhances an airlines service discrimination
   
Provides “future-proofed” solution fully compatible with evolving Inmarsat standards, including Swift 64 and Swift Broadband
   
Increases operational efficiency of cabin crew
   
Enables flexible business models
   
Future proofed to include Data Services, including GPRS and WiFi, as soon as aircraft bandwidth becomes available