How does it work?



AeroMobile’s inflight network uses satellite technology to enable passengers to use their mobile phones onboard the aircraft.

Your mobile signal is connected to a small base-station on-board the aircraft via an antenna that runs the length of the aircraft cabin. Your mobile signal is converted and relayed via the on-board satellite system to the AeroMobile ground network where you are connected back to your home operator. This allows you to make and receive voice calls, send and receive text messages, email and browse the web in the same way as you would when roaming on the ground.

The cabin crew are able to manage the phone service from an on-board control panel also used to manage the other services such as IFE and lighting.

How are you billed for using the service and how much does it cost?

If you use the AeroMobile service inflight, you’ll be billed by your home operator, in the same way as roaming overseas. You must have roaming enabled and your network provider must have a roaming agreement with AeroMobile. The cost of using your phone will be comparable with international roaming tariffs.

Is it safe?

The short answer is yes! All AeroMobile hardware is vigorously tested and certified by aviation authorities around the world including the FAA and EASA before it’s installed. So rest assured it will not interfere with any of the instruments in the cockpit.

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