AeroMobile for Passengers:

Using mobile communications is now part of everyday life for over 2 billion people around the World. Whether it’s to chat or text with friends and family, keep in contact with business colleagues, surf the Web or email, mobile phones and PDAs help us communicate with others in a simple, convenient and cost-effective way while we are on the move.

In parallel, developments in air transport mean that more of us are now flying more frequently and over longer distances than ever before. Passengers increasingly want to keep in touch during those flights. AeroMobile’s market research clearly shows that a significant number of airline passengers do wish to have the choice and convenience of being able to use their mobile phone or PDA in-flight.

AeroMobile has been in full commercial service since April 2007 and is easy and safe to use. Passengers can send and receive text messages and voice calls using their own phone in exactly the same way as on the ground. Call charges are affordable and simply billed to your regular mobile phone bill as an international ‘roaming’ call. AeroMobile offers voice, SMS and data services such as GPRS and Wi-Fi.

AeroMobile’s technology has been developed by experts with many years experience in mobile and aviation communications and systems. The architecture is specifically designed to ensure limited impact on aircraft systems whilst meeting all appropriate aircraft safety and airworthiness requirements. AeroMobile is only installed and operated on aircraft where it has received all necessary approvals.

Cabin crew will typically notify passengers in-flight when it is appropriate to use a mobile device. The system is available during the ‘cruise’ phase of flight only (i.e. after take-off and before landing). Passengers must continue to ensure that their mobile phones and PDAs are switched off at all other times such as take-off and descent prior to landing, and whenever instructed by airline staff.

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