Connecting to AeroMobile

Connecting to AeroMobile’s inflight service is quick and easy. Take your phone out of ‘Airplane Mode’ when the aircraft is above 20,000ft and if your home operator has a roaming agreement with AeroMobile you’ll connect automatically.

No onboard payment or registration required as you’re billed by your home operator for any usage inflight.

Six simple steps to connect

When onboard an AeroMobile connected flight follow the six steps below to talk, text and tweet inflight.

AeroMobile Inflight Roaming How to Connect Step 1

Step 1


Switch your phone on, making sure Airplane Mode is off.

AeroMobile Inflight Roaming How to Connect Step 2

Step 2


Your phone will automatically connect to the AeroMobile network. The network name may differ dependent on handset.

If your phone does not connect to the AeroMobile network automatically you will need to go to ‘Carrier’ in your phone settings and manually select AeroMobile.

AeroMobile Inflight Roaming How to Connect Step 3

Step 3


To use data services you will need to ensure Data Roaming is on.

AeroMobile Inflight Roaming How to Connect Step 4

Step 4


Once connected, you’ll receive a welcome text from AeroMobile. It’s likely you’ll receive a text from your home mobile operator with pricing information. International roaming rates apply.

AeroMobile Inflight Roaming How to Connect Step 5

Step 5


You can now use your mobile phone to call, text, email and surf the internet. You will need to disable Wi-Fi connectivity to use mobile data. Some applications can download data and incur costs even when you are not actively using them, ensure that you manage your setting to avoid costs.

AeroMobile Inflight Roaming How to Connect Step 6

Step 6


As a courtesy to fellow passengers please keep your phone on vibrate.

Your home operator must have a roaming agreement with AeroMobile.

Got a question or concerns about using your mobile onboard?

See FAQs