Get Connected
Follow the simple steps below
Connecting to AeroMobile
Connecting to AeroMobile’s inflight network is quick and easy. Take your phone out of ‘Airplane Mode’ when the aircraft is above 20,000ft and if your mobile network operator has a roaming agreement with AeroMobile you’ll connect automatically.
No onboard payment or registration required as you’re billed by your mobile network operator for any usage inflight.
Six simple steps to connect
When onboard an AeroMobile connected flight follow the six steps below to talk, text, and tweet inflight.
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Step 1
Switch your phone on, making sure Airplane Mode is off.
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Step 2
Your phone will automatically connect to the AeroMobile network. The network name may differ dependent on handset.
If your phone does not connect to the AeroMobile network automatically you will need to go to your phone settings and manually select AeroMobile.
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Step 3
To use data services you will need to ensure Data Roaming is on.
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Step 4
Once connected, you’ll receive a welcome text from AeroMobile. It’s likely you’ll receive a text from your mobile network operator with pricing information. International roaming rates apply.
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Step 5
You can now use your mobile phone to call, text, email and surf the internet*. You will need to disable Wi-Fi connectivity to use mobile data.
*Please note - some applications can download data even when you are not actively using them, and you may be charged as a result. Manage your application settings to help avoid these costs. International roaming rates apply.
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Step 6
As a courtesy to fellow passengers please keep your phone on vibrate.
Your mobile network operator must have a roaming agreement with AeroMobile.